New Delhi – Marking a significant leap forward in India’s automotive aftermarket, ZF Group, a global leader in driveline, chassis, and safety technology, has inaugurated the country’s first-ever ZF proTech plus workshop in New Delhi. This milestone sets the stage for a nationwide rollout, reaffirming ZF’s commitment to equipping workshops with cutting-edge technology, technical training, and service excellence.
A New Era for Indian Workshops
With a robust 40-year legacy in aftermarket service, ZF Aftermarket has been at the forefront of empowering workshops worldwide. The ZF proTech network, established in 2012, has revolutionized the service industry by providing unparalleled OEM-based technical knowledge, training, and service data.
The New Delhi facility was inaugurated by Markus Wittig, Global Head of Business Line Passenger Car, ZF Aftermarket, and Vijay Khorgade, Head of Business Line Passenger Car IMEA, alongside Rolly Chadha, Head of European Motor Works, who owns and operates the workshop. The event highlighted ZF’s strategic vision of enhancing localized expertise and elevating service standards in India.
Unmatched Support for a Transforming Industry
Speaking at the event, Markus Wittig emphasized the importance of this initiative:
“I am very pleased with this launch of India’s first ZF [pro]Tech plus workshop. This initiative reiterates our commitment to the Indian market. With this facility, we will provide unparalleled support to our workshop partners, ensuring they are well-equipped to meet the evolving demands of the automotive industry. This is just the beginning of a larger, nationwide expansion.”
The Indian automotive aftermarket has witnessed rapid growth, with a 10% increase in FY 2024, reaching $11.3 billion, according to the Automotive Component Manufacturers Association of India (ACMA). The surge is driven by an expanding vehicle population and the increasing formalization of repair and maintenance services.
Vijay Khorgade echoed this sentiment, stating:
“ZF Aftermarket is setting a new benchmark for workshop expectations in India by providing technical training and superior service standards. The Indian automotive market is evolving rapidly, and ZF [pro]Tech plus ensures that workshops stay ahead of the curve in adopting new mobility technologies.”
A Game-Changer for Local Service Networks
As the first workshop in the ZF proTech plus network, European Motor Works in New Delhi represents a new level of expertise and customer service. Rolly Chadha, the workshop’s owner, expressed his enthusiasm:
“We have been associated with ZF Group for several years and deeply trust the quality and technology they bring to the aftermarket. Being the first ZF [pro]Tech plus workshop is an honor, and we look forward to leveraging ZF’s expertise to enhance our service offerings.”
Driving Mobility Excellence: ZF [pro]Tech Start vs. ZF proTech Plus
ZF Aftermarket’s [pro]Tech initiative offers two tiers:
- ZF proTech start: Provides workshops with fundamental technical training, access to service data, and marketing support.
- ZF proTech plus: Includes all the benefits of ZF proTech start, plus personal on-site support, specialized technical training, and an annual workshop development program.
India already boasts over 140 ZF proTech start workshops, with ambitious plans for further expansion, including more ZF proTech plus centers across key regions.
The Road Ahead: Expanding ZF’s Footprint in India
The launch of ZF proTech plus in India aligns with ZF Aftermarket’s core strategy of “Maximizing Mobility Uptime.” By integrating high-tech support, training, and localized solutions, ZF aims to empower workshops and distributors while ensuring that India’s growing automotive service sector is equipped for the future.
This landmark initiative is poised to redefine India’s workshop landscape, fostering innovation, efficiency, and world-class service standards. As ZF Aftermarket continues its expansion, Indian workshops stand to gain unparalleled expertise, bridging the gap between technological advancements and real-world automotive service needs.
