Bengaluru: Nissan Motor India has unveiled a state-of-the-art service workshop in Yeshwanthpur, Bengaluru, in partnership with Jubilant Nissan. This new facility, spanning an impressive 22,000 sq. ft., enhances Nissan’s growing network in the city, reaffirming its commitment to delivering superior service to customers and expanding its footprint in Karnataka.
The new Jubilant Nissan Service Workshop, equipped with cutting-edge amenities and staffed by a team of well-trained experts, aims to serve as a one-stop solution for all customer service needs. With this addition, Nissan now boasts nine customer touchpoints across Bengaluru, including five showrooms and four service workshops, ensuring a more seamless ownership experience for over 16,000 Nissan customers in the city.
Elevating Customer Experience
Speaking on the launch, Saurabh Vatsa, Managing Director of Nissan Motor India, emphasized Bengaluru’s significance as a key market. “This new facility represents a crucial step in our efforts to enhance Nissan’s accessibility and ownership experience. With Bengaluru being a vital hub, our expanded network will cater to the increasing demand for Nissan vehicles while ensuring reliable service at every stage of ownership,” he said.
Vatsa highlighted Nissan’s commitment to offering state-of-the-art facilities equipped with advanced technologies and skilled professionals to deliver “Service with Trust, Value, and a Sustainable Future.” Across India, Nissan now operates 100 workshop bays in convenient locations, underscoring its customer-centric approach.
Growing Network Across Karnataka
The new workshop launch marks another milestone in Nissan’s rapid expansion across Karnataka. With the addition of five showrooms and four service workshops this year alone, the automaker now operates 19 customer touchpoints statewide, including 10 showrooms and nine service centers. This robust network ensures greater accessibility for customers across the region.
Focus on Innovation and ‘Make-in-India’ Vision
Nissan’s growth in Karnataka aligns with its broader commitment to the Indian market. The company recently launched the new Nissan Magnite, a bold and feature-rich SUV that reflects Nissan’s ‘Make-in-India, Make-for-the-World’ ethos. Priced between INR 5.99 lakh and INR 11.50 lakh, the Magnite boasts 20+ segment-first features and 55+ safety enhancements. This flagship model is now exported to over 65 international markets, showcasing India’s role as a pivotal hub in Nissan’s global strategy.
Seamless Phygital Solutions for Customers
To complement its physical expansion, Nissan employs a ‘phygital’ (physical + digital) distribution model, integrating offline and online experiences to offer a hassle-free journey for customers. This model includes a unified payment system and an intuitive interface for customers to access services at their preferred locations.
With the inauguration of this cutting-edge workshop in Bengaluru, Nissan reiterates its dedication to serving customers with excellence while supporting the company’s growth trajectory in one of India’s most dynamic automotive markets.
