Chennai: Škoda Auto India has inaugurated its first-ever Express Care facility in the country at Kun Motor Enterprises in Chennai, marking a new step in the brand’s push to make vehicle ownership more convenient, efficient and, hopefully, less dependent on customers carrying a full day’s patience to the service centre.
Located at Perungudi on OMR Road, the new facility has been introduced under the Škoda Super Care programme and is designed to offer quicker periodic maintenance support for eligible Škoda models. The initiative aims to reduce service turnaround time while maintaining the brand’s quality standards, because even a well-built European car deserves a fast spa day.
The new aftersales facility spans 27,900 sq. ft. and is equipped with 16 service bays. With this inauguration, Škoda Auto India further strengthens its presence in Tamil Nadu, where it now has 31 customer touchpoints across 14 cities. Chennai alone has 10 customer touchpoints, reflecting the city’s growing importance for the Czech carmaker.
The Tamil Nadu network covers Chennai, Coimbatore, Cuddalore, Dindigul, Hosur, Karur, Madurai, Namakkal, Pollachi, Salem, Thanjavur, Tiruppur, Trichy and Vellore.
Commenting on the inauguration, Ashish Gupta, Brand Director, Škoda Auto India, said, “2026 has been a year of strengthening our connection with customers through a focused product offensive, customer-first initiatives, and an unwavering commitment to delivering greater value throughout the ownership journey. The inauguration of our first Express Care facility in Chennai is a natural extension of that philosophy. Introduced under the Škoda Super Care programme, which offers customers four years of standard warranty, four years of roadside assistance, and four labour-free services, Škoda Express Care further strengthens our commitment to delivering greater convenience and peace of mind. As we continue to expand our network and get closer to customers, Chennai and Tamil Nadu remain important markets for us, and through this new facility and our growing network, we are reinforcing our commitment to providing customers with the highest standards of care and support.”
The Škoda Express Care facility brings together dedicated service infrastructure, advance job card preparation, parts pre-kitting, certified technicians, a parallel workflow model and real-time service tracking through WMS 2.0. In simple terms, the car gets attention from multiple angles, while the customer gets fewer reasons to stare endlessly at the service lounge coffee machine.
Arun Uppuswamy, Dealer Principal, Kun Motor Enterprises Pvt. Ltd., said, “Kun Motor Enterprises shares a long-standing and successful partnership with Škoda Auto India, with multiple sales and aftersales Touchpoints serving customers across Tamil Nadu. We are proud to further strengthen this association by launching Škoda Auto’s first-ever Express Care facility in the country. This new facility reinforces Škoda Auto’s commitment to delivering an enhanced ownership experience through efficient processes, skilled manpower, and high-quality service standards, while upholding the values that define the Škoda brand.”
The Express Care programme will be available across the current Škoda model range for eligible periodic maintenance visits. It forms part of the wider Škoda Super Care ownership ecosystem, which includes four years of standard warranty, four years of roadside assistance and four labour-free services.
Škoda Auto India has been steadily expanding its service and sales network across the country. From over 120 touchpoints in 2021, the company has now grown to more than 335 touchpoints across 185 cities. The latest Chennai facility underlines the brand’s strategy of getting closer to customers, both geographically and emotionally — because in India, aftersales service can sometimes matter as much as horsepower.
With its first Express Care centre now open in Chennai, Škoda Auto India is aiming to make ownership smoother, faster and more reassuring for customers. For owners, that could mean spending less time waiting for service updates and more time actually enjoying the drive.
