Automaker launches special flood relief program to keep customers afloat — literally and figuratively — in Kolkata
Kolkata — In a city where roads have temporarily moonlighted as canals, Nissan Motor India has stepped in with a special Flood Support Program to help customers navigate these soggy times with ease and a touch of assurance.
In response to the recent floods that have affected several areas across Kolkata, the company has rolled out a comprehensive suite of support initiatives designed to make post-flood vehicle recovery as smooth as a freshly paved highway (which, admittedly, Kolkata could use right now).
A Lifeline When You Need It Most
Nissan has set up a dedicated flood support helpdesk (1800 209 3456) to provide prompt and personalized assistance to customers whose vehicles have been impacted. From coordinating service schedules to sorting insurance paperwork, the helpdesk is the one-stop pit crew for every waterlogged Nissan.
🚚 Free Towing and Longer Service Hours
Floodwater doesn’t check the clock — and now, neither do Nissan workshops. Service centers in affected regions have extended their operating hours to accommodate the surge in demand. To make things easier, free towing services are being provided to ferry vehicles safely to the nearest authorized Nissan workshop, sparing customers the stress (and squelch) of pushing their cars through knee-deep water.
🔧 Discounts and Damage Control
Because nature’s surprises shouldn’t drain your wallet, Nissan is offering:
- 10% off on engine oil and oil filter replacement
- Additional 10% off on floor carpet replacements (because Kolkata’s floods don’t discriminate between engines and upholstery)
- A comprehensive vehicle health check-up to assess damage and restore roadworthiness
The brand is also providing full support with insurance claims, including coverage of the excess clause fee — effectively turning paperwork nightmares into smooth sailing.
🗣️ Standing by Customers, Come Rain or High Water
Commenting on the initiative, Saurabh Vatsa, Managing Director, Nissan Motor India Pvt. Ltd., said:
“The recent floods and waterlogging in Kolkata have impacted many families and brought unexpected challenges. At Nissan, our customers are always at the heart of what we do, and we want to stand by them in this difficult time. Through our helpdesk, free towing, and dedicated assistance, we aim to ensure that our customers can continue to celebrate the season with peace of mind and confidence.”
By combining practical support with thoughtful service, Nissan Motor India proves that when the going gets tough (and wet), the brand is ready to roll up its sleeves — and maybe its trousers too.
