Driving into Bihar, strengthening its service network in Maharashtra, Telangana, and Madhya Pradesh
Chennai – Isuzu Motors India, a subsidiary of Japan-based Isuzu Motors Limited, has bolstered its presence in India by inaugurating four new touchpoints. The expansion includes two state-of-the-art 3S (Sales, Service, and Spares) facilities in Indore, Madhya Pradesh, and Patna, Bihar, as well as two Authorized Service Centers (ASCs) in Khammam, Telangana, and Ratnagiri, Maharashtra.
This strategic move marks Isuzu’s entry into Bihar and reinforces its commitment to providing exceptional customer service and accessibility. With the addition of these locations, Isuzu’s network now spans 72 touchpoints across the country, highlighting its rapid growth and dedication to customer satisfaction.
Bihar Welcomes Isuzu
The Patna dealership, operated by Imperial Isuzu, is a milestone for the company as it ventures into the Bihar market for the first time. Meanwhile, Sagar Isuzu will spearhead operations in Indore, enhancing the brand’s visibility in Madhya Pradesh. Both facilities are designed to deliver a seamless customer experience, adhering to Isuzu’s global standards.
Strengthening Service in Maharashtra and Telangana
To further solidify its after-sales service network, Isuzu has partnered with Beyond Auto Care in Khammam and Shrine ISUZU in Ratnagiri. The latter also operates a 3S facility in Kolhapur, ensuring a robust presence in Maharashtra. These ASCs are equipped with advanced tools and staffed by Isuzu-trained professionals to provide comprehensive vehicle maintenance and support.
Leadership Speaks
Reflecting on this expansion, Rajesh Mittal, President & Managing Director of Isuzu Motors India, stated:
“Our network expansion underlines our commitment to being closer to our customers and meeting the growing demand for Isuzu vehicles in India. These new touchpoints will enhance our ability to deliver exceptional service and a superior ownership experience.”
Toru Kishimoto, Deputy Managing Director, added:
“At Isuzu, our priority is customer delight at every stage of the ownership journey. These new facilities are a testament to our resolve to provide personalized, world-class services to our customers.”
Driving Forward
With its latest touchpoints, Isuzu Motors India is not just expanding its footprint but also strengthening its bond with customers nationwide. The company’s commitment to innovation, quality, and service excellence positions it well for sustained growth in India’s automotive market.
