New showrooms embrace Global Dealership Space Identity 2.0 to elevate customer experience
Pune, June 14, 2024: Hyundai Motor India Limited (HMIL) has unveiled three new state-of-the-art dealer showrooms in Pune, Maharashtra, aligning with Hyundai Motor Company’s Global Dealership Space Identity (GDSI) 2.0. These new establishments—Kundan Hyundai in Pimpri Chinchwad, Modi Hyundai in Baner, and Kothari Hyundai in Kharadi—are designed to offer an enhanced and digitally advanced car buying experience, reflecting international standards of modernity, comfort, and technological integration.
The inauguration ceremony was graced by Unsoo Kim, Managing Director, HMIL, Tarun Garg, Chief Operating Officer, HMIL, and J T Park, Executive Director, Sales and Marketing, HMIL.
Key Features of GDSI 2.0 Showrooms:
- Welcoming Environment: A cozy and distinct welcome space designed to make customers feel special from the moment they enter.
- Private Consultation Areas: Centrally located spaces for personalized interactions, ensuring privacy during purchase discussions.
- Themed Car Zones: Exclusive areas for experiencing themed vehicles, allowing customers to explore Hyundai’s latest innovations and designs.
- 3D Configurator: A state-of-the-art tool enabling customers to electronically personalize their Hyundai vehicles, mixing and matching accessories to their taste.
Unsoo Kim expressed his pride in providing global dealership standards, stating, “Aligned with our Global vision of ‘Progress for Humanity’, GDSI 2.0 represents HMIL’s commitment to offering a valuable customer experience through technology and innovation. We are confident these new dealerships will foster lasting relationships with our customers and set new benchmarks in automotive retail.”
Tarun Garg highlighted the innovative nature of the new showrooms, adding, “These new GDSI 2.0 showrooms reflect our understanding of customer needs and our dedication to exceeding their expectations. They enhance transparency and deliver an exciting purchase experience, seamlessly blending digital and physical interactions. As we continue to upgrade more Hyundai showrooms to GDSI 2.0, we are confident these dealerships will significantly boost customer engagement with our brand.”
Designed to meet evolving customer aspirations, the GDSI 2.0 showrooms are spacious and crafted to provide a friendly, warm environment. This transformation is built on continuous research, listening to customer feedback, and anticipating future trends, ensuring a state-of-the-art car buying experience.
Hyundai Motor India’s new showrooms in Pune mark a significant step forward in providing customers with an exceptional automotive retail experience, setting a new standard for dealerships nationwide.