Bengaluru: Mahindra Trucks and Buses (MTB) rolled into Bengaluru with more horsepower than a wedding baraat, opening its brand-new state-of-the-art 3S dealership. The facility, spread across a sprawling 34,000 sq. ft., comes armed with nine service bays—enough to pamper more trucks in a day than most gyms can handle treadmills. And yes, they even thought of the drivers: there’s lodging, 24×7 breakdown support, and AdBlue availability. It’s practically a five-star hotel… for trucks.
Vinod Sahay, Executive Chairman of SML Isuzu Ltd. and multitasker-in-chief across aerospace, defense, and wheels on the road, beamed:
“Delighted to inaugurate our new dealership in Bangalore. With NorthStar Motors, we now have 185 dealerships and nearly 600 workshops across India. Mahindra Trucks and Buses has about 7% of the CV market, and we aim for 10-12% by FY31 and a full 20% by FY36.”
(That’s the sort of long-term planning that would make even your family astrologer nod in approval.)
Dr. Venkat Srinivas, ED & CEO of SML Isuzu Ltd. and Business Head of Mahindra Trucks, added with customer-first zeal:
“From guaranteed higher mileage to iMAXX telematics that makes fleet owners feel like NASA mission control, we’re obsessed with customer delight. Add our double service guarantees—back on road in 48 hours or we pay you, and 36-hour workshop turnaround or we pay you more—and you’ve got the CV industry’s version of a ‘satisfaction-or-your-money-back’ pizza promise.”
Mahindra’s lineup—Blazo X, Furio, Optimo, And Jayo—is now backed by guarantees so bold that rival mechanics might just need therapy. And with 2000+ spares retailers, 200+ mobile service vans, 22 M-Parts Plazas, and a multilingual 24×7 helpline, even lost truckers in Ladakh can get support in their own language.
In Short:
- New Dealer: NorthStar Motors, Bengaluru – MTB’s 84th dealer.
- Facility: 34,000 sq. ft, 9 bays, 8+ trucks pampered daily.
- Service Muscle: 185 dealerships, 597 workshops, 2000+ spares shops, 200+ vans, and one very patient helpline.
- Guarantees: Trucks back on road in 48 hours (or ₹1000/day compensation) and workshop turnaround in 36 hours (or ₹3000/day).
With this, Mahindra isn’t just selling trucks in Karnataka—it’s practically rolling out a red carpet, ensuring every Blazo and Furio that passes through Bengaluru feels like royalty.
