New Delhi: In a market where every second “barely used” car seems to have had more makeovers than a Bollywood star, CARS24 has decided to put its money where its PDI is. The company has launched an unprecedented ₹50,000 CARS24 Guarantee, promising to pay up if any critical error is found in its Advanced Pre-Delivery Inspection (PDI) reports — powered by its proprietary inspection tech, CarTruth.
This makes CARS24 the first auto player in India to financially underwrite the accuracy of its inspection reports, raising the bar for transparency in a sector where “trust” has often been optional equipment.
📈 A Shift from Guesswork to Guarantees
India’s used car market, already bigger than the new car market and on track to hit ₹4.5 lakh crore by 2030, is witnessing a sharp behavioural pivot. Over 70% of used car transactions still happen through unorganised channels, but buyers are increasingly demanding data-driven reassurance.
This festive season, CARS24 has recorded a 500% surge in PDI bookings, as buyers swap intuition for inspection reports. Delhi NCR, Bengaluru, Mumbai, and Hyderabad lead the trend, with Tier-2 cities like Ahmedabad, Indore, and Chandigarh quickly catching up. The message is clear: “Bhaiya, bas dikhne mein achhi nahi — asli condition chahiye.”
“Every maturing market moves from emotion to evidence. The PDI Promise signals that shift for India — it’s the moment when belief in a car’s story will finally depend on data, not the dealer,” said Gajendra Jangid, Co-founder & CMO, CARS24.
🌍 Bridging India to Global Standards
In mature markets like the US and UK, platforms like Carfax and AutoCheck have long made inspection reports a non-negotiable step. CARS24’s PDI Promise aims to bring that level of rigour home.
Its AI-driven Advanced PDI runs 300+ checks for accident or flood damage, odometer tampering, repainting, theft or blacklist records, and ownership history. The ₹50,000 guarantee applies to major misses like:
- Undisclosed accident or flood history
- Odometer rollbacks exceeding 2%
- Theft or blacklist cases missed
- Incorrect ownership records
- Repainting errors overlooked
Thousands of buyers have already used the PDI, and with money riding on accuracy, the reports now carry the weight of a signed affidavit… with a bonus cheque attached.
🏁 Setting a New Industry Standard
With this initiative, CARS24 has become the first autotech company in India to assign a cash value to truth. In a business long ruled by gut feelings and ‘sirf thoda paint hua tha’ claims, this is a bold shift toward evidence-based car buying.
By turning inspection accuracy into a high-stakes wager, CARS24 has thrown down the gauntlet to the entire industry. After all, when truth comes with a ₹50,000 guarantee — fibbing suddenly gets expensive.
