Ahmedabad: Kia India has expanded its dealer training infrastructure with the opening of a new Dealer Training Academy at Supernova Kia in Ahmedabad, Gujarat, its second such facility in the country. The centre can train approximately 250 personnel a month, taking the carmaker’s combined capacity across its two academies to around 500 personnel monthly.
The Ahmedabad academy will focus on training sales and service personnel across Kia’s group dealerships, with programmes covering technical expertise, behavioural skills and service quality.
According to the company, the facility is designed to enable dealer-led Level-1 training programmes, allowing new employees to be inducted more quickly while providing continuous upskilling opportunities for existing dealership teams.
The localised training model is also intended to reduce dependence on centralised training facilities and allow dealerships to build role-specific expertise closer to their respective markets.
For customers, Kia expects the initiative to translate into more consistent communication and service standards across dealerships, along with quicker service turnaround times and a smoother ownership experience. Training academies may operate well away from the showroom spotlight, but the company is betting that customers will notice the results when they reach the sales desk or service bay.
The Ahmedabad centre follows Kia India’s first Dealer Training Academy, which was inaugurated earlier in 2026 at Incheon Kia in Kochi.
With the addition of Ahmedabad, Kia India now operates two Dealer Training Academies, each capable of handling approximately 250 personnel per month.
The expansion comes as the company seeks to strengthen workforce capabilities across its sales and service network and maintain uniform customer-facing standards as its customer base grows.
By moving more training closer to dealerships, Kia India is placing greater emphasis on the personnel who often shape a customer’s experience long after a vehicle leaves the factory. As automotive brands compete increasingly on service quality as well as products, consistent dealership training is becoming an important part of the ownership equation.
