Bangalore, 31st March, 2020: In its persistent efforts to counter the ramifications caused by the COVID-19 outbreak, Toyota Kirloskar Motor (TKM) today, announced multidimensional approach to safeguard the physical and mental health of its employees. This unique initiative will provide virtual doctor consultation service to the employees and their families, ensuring they have access to healthcare during these challenging times.

In view of the overwhelming burden on the health system caused by COVID 19 and the counter measure of 21days lockdown, visiting hospitals have become near impossible. Keeping these challenges in mind, TKM in partnership with vHealth by Aetna created this platform that will not only help those who cannot or concerned about visiting hospitals at the moment, but will also support the elderly family members and patients with pre-existing health conditions to manage their health needs from home, thus potentially reducing the risk of catching the disease. This initiative will be available to close to 6000 employees and in addition to their dependent family members, thus this will also help contribute to reducing the regular load on local hospitals.

Sharing his thoughts on the partnership, Mr. Masakazu Yoshimura, Managing Director, Toyota Kirloskar Motor said, “At Toyota, we pay utmost importance to the health and safety of all our stakeholders and especially our employees. It is vital to keep our physical and mental health in check even in these unprecedented and challenging times. Our association with vHealth by Aetna is a timely step in the right direction to curb the consequences of the COVID-19 epidemic. Since the beginning, we have been taking effective and comprehensive actions to counter the outbreak, and will continue to take adequate measures for the safety of our stakeholders. We truly appreciate the measures taken by the Government and will continue to support them by implementing impactful initiatives to deal with this pandemic.”

Additionally, TKM has also augmented the existing Employee Assistance Program (EAP) called “AASARE” meaning “support”, offering personalized help from professional counselors via telephonic, video and online chat along with self-help resources on the website. The program is to help employees who are facing challenges working remotely during these difficult times. This service provides one-on-one help for employees to deal with their fear regarding health and safety, loss of control and uncertainty, loneliness due to isolation and social distancing or frustration and distress due to changed routines.

Safety is one of the high priority and TKM has adopted a holistic safety approach – “safety first culture” with employees not only in the plant but across its value chain and the community. In-line, TKM has been closely observing the evolving situation and responding appropriately in accordance with guidance issued by the Government. The company will continue to monitor the situation and take suitable countermeasures to deal with eventualities that may arise in the future.

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